Legal
Legal.
One place for the umbrella policies that apply across Hankified LLC and what we ship: terms of use, how we handle data, and how refunds work when you buy directly from us.
Terms
Short version: if you use anything we run, you agree to act like an adult. We protect Hankified, our people, our partners, and our ventures.
1. Scope
These Terms apply to Hankified LLC and any site, product, tool, service, content, or experience we operate or make available (collectively, the “Services”), including ventures and experiments we launch under the Hankified umbrella.
If a specific Service posts additional or different terms, those terms control for that Service. If you do not agree, do not use the Service.
2. Who we are
“Hankified,” “we,” and “us” refer to Hankified LLC, and to the maximum extent permitted by law, our owners, managers, employees, contractors, affiliates, investors, licensors, service providers, representatives, successors, assigns, and partners.
3. Eligibility
You must be legally able to form a binding agreement where you live. If you use the Services on behalf of a company or other entity, you represent that you have authority to bind that entity.
4. Acceptable use
Don’t break the law. Don’t abuse or interfere with the Services. Don’t attempt to access accounts, systems, data, or code you’re not authorized to access. Don’t probe, scan, scrape, reverse engineer, exploit, or attack the Services except where restrictions are prohibited by law.
We may suspend or terminate access for any behavior we reasonably believe threatens the Services, our users, our partners, or our business.
5. Accounts and security
If a Service uses accounts, you are responsible for safeguarding credentials and for all activity under your account. Notify us promptly of suspected compromise.
6. Intellectual property
We and our licensors own the Services, including software, design, text, graphics, logos, trademarks, and all related IP. Except for the limited right to use the Services as allowed here, no rights are granted.
7. Your content and inputs
Some Services may let you submit content, prompts, files, feedback, or other inputs. You retain your rights in what you provide, but you grant us a license to host, process, reproduce, and display it as needed to operate, secure, and improve the Services and to comply with law.
If you submit feedback or suggestions, you grant us the right to use them without restriction and without compensation.
8. Third-party services
The Services may link to or rely on third-party products (payments, hosting, analytics, maps, email, etc.). We are not responsible for third-party services and their terms.
9. Disclaimers
The Services are provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, secure, or error-free.
10. Limitation of liability
To the maximum extent permitted by law, Hankified will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, revenue, data, goodwill, or business interruption.
To the maximum extent permitted by law, our total liability for any claim relating to the Services will not exceed the amount you paid us for the specific Service in the twelve months before the event giving rise to the claim, or $100 if you paid nothing.
11. Indemnity
You agree to defend, indemnify, and hold harmless Hankified from and against claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of your use of the Services, your content, or your violation of these Terms.
12. Changes
We may update these Terms. The updated version is effective when posted. Continued use after posting means you accept the changes.
13. Governing law and venue
These Terms are governed by the laws of the State of New York, without regard to conflict-of-law rules, except where prohibited. Venue for disputes will be state or federal courts located in New York County, New York, unless we elect arbitration or other lawful forum.
14. Contact
Legal notices: concrete@hankified.com.
Privacy
We collect as little as we can. We secure what we must. We don’t sell your personal information.
1. Scope
This policy applies to Hankified LLC and the sites, products, tools, and services we operate (the “Services”). Some ventures may publish additional privacy disclosures. Where they do, those disclosures apply to that venture in addition to this policy.
2. Data we may collect
Depending on the Service, we may collect: contact details (like email), basic account information, payment-related metadata (handled by payment processors), communications you send us, and technical data such as IP address, device identifiers, browser type, pages viewed, and approximate location inferred from IP.
Some Services may process content you submit (inputs, files, prompts, or messages) to provide the Service.
3. How we use data
We use information to operate and maintain the Services, provide features you request, process transactions, prevent abuse and fraud, secure the Services, comply with law, communicate with you, and improve performance and reliability.
4. Cookies, analytics, and similar tech
We may use cookies, local storage, and similar technologies for essential functionality, preferences (like theme), and analytics. Analytics helps us understand how the Services are used and how to improve them.
Where required, we will honor applicable consent requirements. You can usually control cookies through browser settings.
5. Sharing and disclosures
We may share information with service providers that help us run the Services (for example, hosting, analytics, email, customer support, payments). They are authorized to use information only as necessary to provide services to us.
We may disclose information if we believe it is reasonably necessary to comply with law, protect safety, prevent fraud or abuse, enforce our terms, or protect Hankified, our users, and our partners.
If we are involved in a reorganization, acquisition, or sale of assets, information may be transferred as part of that transaction, subject to applicable law.
6. Data retention
We retain information as long as needed for the purposes described here, to comply with law, resolve disputes, and enforce agreements. Retention periods vary by Service and data type.
7. Security
We use administrative, technical, and physical safeguards designed to protect information. No system is perfectly secure, and we cannot guarantee absolute security.
8. Your choices
Depending on the Service and where you live, you may have rights to access, correct, delete, or object to certain processing. You can also opt out of non-essential communications.
9. Children
The Services are not directed to children. If you believe a child has provided personal information to us, contact us and we will take reasonable steps to remove it.
10. International use
We may process information in the United States and other countries where we and our service providers operate. By using the Services, you understand information may be transferred and processed across borders, subject to applicable law.
11. Updates
We may update this policy. The updated version is effective when posted.
12. Contact
Privacy questions: concrete@hankified.com.
Refunds
We keep it fair. We keep it tight. The exact rule depends on what you bought and where you bought it.
1. Scope
This policy applies to purchases made directly from Hankified LLC through a Hankified-operated checkout or invoice. If you purchase through a third party, their refund policy controls.
Individual ventures may publish venture-specific refund terms. If they do, those terms apply to that venture.
2. Digital goods and instant access
For digital goods, downloadable content, and products that provide immediate access (including one-time unlocks and credits), refunds are generally not available once access is delivered, except where required by law or where we determine a charge was clearly erroneous.
3. Subscriptions
Subscription charges are typically non-refundable once a billing period begins. You can cancel at any time to stop future charges, subject to any venture-specific terms displayed at purchase.
4. Services and consulting
For services, retainers, consulting, or custom work, refunds are evaluated based on the specific statement of work, milestones completed, and non-recoverable costs. We may apply payments to time spent and expenses incurred.
5. How to request a refund
Email concrete@hankified.com with the venture name, the email used at purchase, the date of the charge, and a short explanation. If available, include the receipt or invoice ID.
6. Discretion and abuse
We may deny refund requests where we reasonably believe there is fraud, abuse, excessive chargeback behavior, or attempts to obtain value without payment. We may suspend or terminate access in connection with misuse.
7. Required rights
Nothing in this policy limits any non-waivable rights you may have under applicable law. Where law requires refunds, returns, or cooling-off periods, we will comply.